Refund Policy

If Agreement Signed there is only 0.01% chance of refund, so kindly read agreement carefully. In case of any valid situation. Digissist may refund your amount for which T&C are: 

  • Money Back Guarantee is valid till 24 hours of order placement, provided that other terms are applied.
  • If you are not satisfied with the initial Responses provided by Digissist, there is no refund if your project moves to round two of alterations. You may request a refund by sending a written Refund Request. Upon timely receipt of the request, Digissist will refund the total payment made by you, less a service and processing fee of 20% on package amount for a logo or content package whereas in case of a website, 40% cost will be deducted from the package amount processed for refund.
  • We offer SEO Package for minimum 180 days (sometimes may vary according to client) in case, If the customer breaks the agreement midway, the money will not be refunded and if he has not paid the full amount then he will have to pay the cost of our service charges for the remaining days.
  • There are no refunds for any rush service charges. 24-hour design fees and 24-hour rush changes are non-refundable.
  • In case of refund approval, the client will get his amount credited back within the next 10-15 Business Days.
  • We won’t entertain or refund any orders if the client stays non-responsive for 30 Days but the client can send us an email to hold the project if there is some personal issue. Also if the client is non-responsive for more than 45 Days then the client has to pay an extra caution fee i.e. $150 for re-initiating the project.
  • In case if the client wants to forfeit the website portion of the package after 30 days, refund won’t be applicable; though we can hold the project in such a case and the client can come later and get the project started again.
  • Should you receive a refund, you agree that your acceptance of the refund shall constitute your sole and exclusive remedy with respect to related Responses. Additionally, you acknowledge that you will have no right (express or implied) to use any Response or other work product, content, or media, nor will you have any ownership interest in or to the same.
  • In case of finalizing one part of the order, the customer won’t be eligible for a refund for the rest of the remaining package.
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